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BRAND

OUR THREE PILLARS
OF SUCCESS

Marco’s culture is built upon a commitment to excellence. That means being the Pizza of Choice for customers, the Partner of Choice for franchisees and vendors, and the Employer of Choice for employees.

People First

At the root of our commitment to excellence is our commitment to people. Marco’s Pizza works to ensure everyone feels valued and empowered to contribute to the brand’s success in a meaningful way. We also work to support the communities we serve.

 

Here’s a great example of People First in action.

Hospitality Always

We work to provide a great customer experience every time. Our response to COVID-19 showed our commitment, as Marco’s support team and franchisees rapidly developed plans and programs to keep employees and customers safe while continuing to deliver the comfort food that customers craved.

Real Talk

No single person builds a brand. Marco’s Pizza is a great brand because we communicate openly and effectively. One of our core values is “real talk” — saying what needs to be said respectfully and without delay, and listening with an intent to understand, to improve and to generate results.

Business Insider wrote about this part of Marco’s culture in 2019.

All In

We take accountability and step up to ask, “What else can I do?” to improve customer experience, franchisee service and results. Take Action. Uncertainty is part of life. Being paralyzed by uncertainty is a choice. We encourage everyone in Marco’s to take timely action and adapt quickly to overcome issues. Resources are available to help, but when in doubt, do your best.

CURRY PIZZA
HOUSE'S ROOT

Marco’s culture is built upon a commitment to excellence. That means being the Pizza of Choice for customers, the Partner of Choice for franchisees and vendors, and the Employer of Choice for employees.

HOW CURRY PIZZA HOUSE STANDS UP

Marco’s Pizza is in the process of exploding onto the national scene. We have been one of the fastest-growing brands in franchising for the past decade, and we have recently reached a tipping point that should help future franchisees grow even faster.

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